In a world where customer service is imperative for all businesses to function, a poor congestion of queues is the last thing needed for effective business transactions.
Watch Intro
iGQ runs in a built-in system that does not require unwanted hardware parts that annoys you.
Powerful reporting system in iGQ provides you analytical insights which can help you improve your business.
iGQ is designed with Google's design language with attractive user interface that doesn't compromise the user experience
iGQ is a major revolution in multimedia queuing management system..
Queue overcrowding can lead to low customer satisfaction, longer waiting periods, walk-offs and poor brand image. Eventually this affects customer loyalty issues. Yet, hiring additional staffs is not the answer, since this may reduce efficiency, lead to staff redundancy and reduce profitability.
iGQ is ideaGeek's major revolution in multimedia queuing management system. The system is designed not only as a tool to crack queue overcrowding problem. The system allows for faster organization of queuing and customer service with its non-linear system. Your clients no longer have to stand in a line waiting for their turn to be served, as they can sit and relax in the waiting lobby without having to fear about missing their turn.
Highlighted features of iGQ
No additional hardware (keypad) required as everything operates within the System Operating Environment.
iGQ is built to fit in with the current and upcoming trends of the IT environment, including the web-based system as well as mobile devices.
iGQ's staff calling module is designed with an emphasis on users’ highest level of convenience. The user interface (UI) intuitive and user friendly.
Queue statistics, service reports, and staff performance information will be always within your reach for faster and more precise decision making.
All components of iGQ can be installed in any hardware regardless of its brand. This nature of iGQ supports hassle-free maintenance, or replacement of the devices, whenever required.
iGQ does not tie you with brand-specific consumables. You can source any of the compatible consumable products that are available in the market.
Watch a small demo of how iGQ works
Common questions you might have
Contact us and get a demo or a quote. Will get in touch with you within 1 business day to help you choose the suitable package for your business.
